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australian it media: still clueless about standards

Australian IT published this little gem today: Australian IT - Sunbeam polishes its e-image (case study | Sunbeam Australia, JANUARY 31, 2006). It's a bit of advertising dressed up as a "case study". Basically it's a whole lot of fanfare about an average website and the people who built it. For added annoyance factor... "e-image"? Ugh.

Sure, the site looks nice. But it really isn't all that usable, it lacks key information, it's quite slow to load, meets only rudimentary accessibility requirements and it's not standards-compliant. To my mind, there's nothing about this site that sets it apart from any other corporate website.

As a Standards Guy™, it's incredibly irritating to see the site held up as a shining example for all to follow. I'm also wondering how you get your business's name splashed all over the paper for free. Enquiring minds want to know.

As a recent user of the site, I can also say it can be confusing to navigate (tip: the best way to get information on Cafe Series coffee machines is to ignore the "Cafe Series" section) and if you want product support, just ring them. Which is a pity, since one of their stated goals was to reduce phone calls. Considering the operator's icy tone of voice I suspect they get my particular question rather a lot, too.

I keep waiting for the day where I'm no longer peeved by old-school table-based websites being praised, but so far it hasn't happened. It's a pity that Australia's IT media are still unable to do anything other than look at the pretty graphics and read a product's marketing blurb.

I suspect I'll stop being peeved before they stop reading marketing blurbs...

Tags: (in the joe clark sense), , .

Comments

  1. Anonymous Nick Caldwell, February 02, 2006 11:54 AM: 

    And of course, they don't have their character encoding set up properly either.

  2. Blogger Chaals, February 03, 2006 6:29 PM: 

    What do you mean "for free"? Advertorial is a common practice in journalism. Invite someone to your restaurant, get a review. Sell a lot of advertising, get an article.

    Or from the other side. Nothing inspiring happened this week anyway? Write about your mate's last job. Or just recycle a press release. (Once that might have been interesting. But now I subscribe directly to the RSS feed for press releases I am interested in, so don't need to buy a newspaper or read their ads to get the raw source).

    Yeah, it is sad that there are junk articles pubished. Maybe if I write better blog entries I will replace the newspaper ;-)

    Or maybe not. There's a bit of dross in every good collection...

  3. Blogger 200ok, February 04, 2006 2:38 AM: 

    Chaals - oh i know, but I didn't think it would be nice to say what I was really thinking ;)

    I do think it's a pity that such a pedestrian site redev got the coverage (maybe I'm missing something big by not signing up and logging in). But then, I'd have trouble thinking of a corporate site redev which has really impressed me recently.

    I know there are two sides to all of these things; I'm sure if I'd become a journo instead of a web developer I'd have ended up with a slow news day... and, well, ultimately I'd have done whatever got the pages filled.

  4. Anonymous Cameron Adams, February 04, 2006 2:53 AM: 

    Definitely not something to write home about. I think the site looks kinda crap. Very empty, like the content is falling over the dge of a cliff.

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